"What? So what? Now What?" is a reflection method that helps a group to evaluate a shared experience and to explore possible ways of action.
A good example for using What, So What, Now What is the corona pandemic. During the pandemic, reality shifted for a lot of companies and teams and that caused a lot of change that had to be dealt with. The What, So What, Now What method helps to process this change and to identify ways to act.
Below you see an example of what a What, So What, Now What template could look like for a team that went through the pandemic.